If you would like to register with us please bring your medical card to the medical centre and complete our registration forms. If you do not have your medical card you can download a HS200 registration form. Your address must be within our Practice area. If you are registering for the first time in the UK please bring your passport and visa and complete the form available from the Health and Social Care Site.
Out of Hours Urgent Care
Outside surgery hours your call will be diverted to Dalriada Urgent Care. The service is delivered 6pm to 9am Monday to Friday, all weekends and Public Holidays. Dalriada Urgent Care does not replace normal GP services but is available to deal with urgent problems that cannot wait until the medical centre is open.
Dalriada Urgent Care telephone: 028 2566 3500.
If so, you may require vaccinations. You can get travel information at the NHS travel site. Our travel clinic can supply your travel vaccinations excluding the yellow fever vaccine. You must firstly submit your itinerary to us in writing. Complete this travel information form and leave it in at reception. We will contact you when the doctor has assessed your requirements for travel.
From Monday 19th June Ballyclare Group Practice will be changing its appointments system. From that date forwards all appointments will be bookable on the day and there will be no advance bookings. Patients will be able to discuss and arrange appointments with their preferred GP on the day and it is hoped that this will improved both access and continuity of care.
You can Order Your Prescription any time of the day.
Over 60% of our patients now use this online service which means less hassle for you and less pressure on our telephone system. Please note this service is only for your repeat prescriptions. It is not for once off items or urgent prescriptions e.g antibiotics. Your will need your user ID and password. We will have your request ready within 2 full working days.
CORONAVIRUS (COVID-19) URGENT PRACTICE NOTICE
To help reduce the potential spread of infection we are advising all patients to phone before coming to the surgery.
We are limiting access to those patients who have been in contact by phone, have been assessed by their GP and have been invited to be seen at the medical centre. This is to protect vulnerable patients who may be attending and staff.
We must emphasise – do not attend the medical centre for an appointment, prescription or advice – PHONE FIRST.
Patients with possible Coronavirus symptoms – new persistent cough or temperature – should contact the NHS Helpline on 111 for advice and not the practice.
If you have another medical concern you should contact the appointments line – 93343500- as usual and staff will request some information from you to inform the GP.
Requests for medication can be made via the website, telephone or through one of the local pharmacies. Patients will be required to collect their prescription from one of the local pharmacies.
Please follow this guidance and the government guidance to the public regarding hand washing, social distancing, self-isolation etc.
We regret that these measures are necessary, but these are extraordinary circumstances.
The Medical Centre will be closed on Tuesday 17th March. Please be aware that prescriptions ordered on Friday 13th March should be collected on Wednesday 18th March after 4.30pm. In the case of an emergency please contact Dalriada Doctor on 02825663500
Please do not book a GP appointment or attend your GP Practice if you’ve visited or travelled through mainland China, Hong Kong, Japan, Macau, Malaysia, Republic of Korea, Singapore, Taiwan, or Thailand and have symptoms of cough, fever or shortness of breath within 2 weeks of returning, or if you have symptoms of cough, fever or shortness of breath after being in contact with someone with a confirmed case of coronavirus. Call the coronavirus 24/7 helpline on 0300 200 7885
Ballyclare Group Practice will be closed for training on Wednesday 12th February. Doors will close at 12.30pm. Prescriptions should be collected before 12 noon. In the case of an emergency please contact our emergency number 02893322260.
NON NHS SERVICES
We provide a number of non NHS services e.g. medical reports, medicals for employment, LGV, insurance and travel vaccinations including yellow fever.
MINOR AILMENTS SERVICE
A free of charge 'Minor Ailments' service is now available from the local pharmacies, to treat conditions like verrucas, mouth ulcers, scabies, head lice, acne, thrush & diarrhoea.
TRAVEL INFORMATION If you are travelling you may require vaccinations. You can get travel information at the NHS travel site. We request that you download and complete the travel form and return to reception.