You can book a routine GP appointment online 24 hours a day. The service is via our clinical software supplier: EMIS. To register for this service you must first contact the practice to receive a username and password, please bring ID with you when collecting pin number. Then go to the Booking Site and enter your details. This will give you access to a list of available routine appointments. Once you select a slot, our computer system in our surgery will be updated immediately.
You can Order Your Prescription any time of the day.
Over 60% of our patients now use this online service which means less hassle for you and less pressure on our telephone system. Please note this service is only for your repeat prescriptions. It is not for once off items or urgent prescriptions e.g antibiotics. Your will need your user ID and password. We will have your request ready within 2 full working days.
If you would like to register with us please bring your medical card to the medical centre and complete our registration forms. If you do not have your medical card you can download a HS200 registration form. Your address must be within our Practice area. If you are registering for the first time in the UK please bring your passport and visa and complete the form available from the Health and Social Care Site.
Out of Hours Urgent Care
Outside surgery hours your call will be diverted to Dalriada Urgent Care. The service is delivered 6pm to 9am Monday to Friday, all weekends and Public Holidays. Dalriada Urgent Care does not replace normal GP services but is available to deal with urgent problems that cannot wait until the medical centre is open.
Dalriada Urgent Care telephone: 028 2566 3500.
If so, you may require vaccinations. You can get travel information at the NHS travel site. Our travel clinic can supply all your travel vaccinations including the yellow fever vaccine. You must firstly submit your itinerary to us in writing. Complete this travel information form and leave it in at reception. We will contact you when the doctor has assessed your requirements for travel.
Lifeline Northern Ireland crisis response helpline service. Minding Your Head Northern Ireland mental health support service. Contact NI Northern Ireland independent counselling service. CRUSE Bereavement counselling. Relate NI Relationship and family services.
Ballyclare Group Practice will be closed for training on Wednesday 8th March. Doors will close at 12.30pm. Prescriptions should be collected before 12 noon. In the case of an emergency please contact Dalriada Doctor on 02825663500.
There are some activites that the practice is not contracted to provide under the NHS eg letters from your GP, insurance/medical reports, third party requests (DLA/PIP), private insurance, detailed sick notes. The practice charges a fee for these activities, which are in line with BMA recommendations. You MUST allow 10 working days for the completion of request. The practice is unable to complete requests sooner than this as we must prioritise our core NHS responsibilities.
Ballyclare Group Practice will be closed for training on Wednesday 8th February. Doors will close at 12.30pm. Prescriptions should be collected before 12 noon. In the case of an emergency please contact Dalriada Doctor on 02825663500.
NON NHS SERVICES
We provide a number of non NHS services e.g. medical reports, medicals for employment, LGV, insurance and travel vaccinations including yellow fever.
TRAVEL INFORMATION If you are travelling you may require vaccinations. You can get travel information at the NHS travel site. We request that you download and complete the travel form and return to reception.